Why am I not receiving the OTP when attempting to reset my password?
Ans: Please ensure that you are using the latest version of the app. Additionally, check your internet connectivity to ensure it is stable. After confirming these factors, attempt the password change process again.
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On the welcome screen, select “I forgot my password”
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Input phone number and select “continue”
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Input OTP and choose” continue”
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Follow process that follows
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If you are unsuccessful, contact customer support for further assistance