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Featured Articles

Payments & schedules on PaySmallSmall

KMP - price protection explained

Verification & KYC – why we ask for your ID

What is Motito and how does it work?

What is MyRepScore and why it matters

Start Here

What is Motito and how does it work?

Who can use Motito? (Eligibility & where we operate)

Do you still offer Buy Now, Pay Later?

1 author

• 3 articles

PaySmallSmall

Payments & schedules on PaySmallSmall

1 author

• 2 articles

Keep My Price (KMP)

KMP - price protection explained

Turning off KMP – what it means

Switching off KMP – confirmation message

1 author

• 3 articles

Pay4Me (Payment Sharing)

Get help paying for your plan

I received a Pay4Me link – what does it mean?

1 author

• 2 articles

RepScore & Early Pickup

What is MyRepScore and why it matters

Getting your item before you finish paying – Early Pickup (PSS Credit)

Why am I not eligible for Early Pickup?

1 author

• 3 articles

Orders & Delivery (After‑sales)

Placing an order on Motito

Unclaimed items – what happens if I don’t pick up?

Where are the products? Why don’t I see inventory?

Pickup, delivery & delegated pickup

Returns & defective items – what to do if something is wrong

1 author

• 6 articles

Payments & Refunds

Payments on Motito (MoMo & cards)

Cancellations & refunds – how they work

Store Credit & Motito Points

1 author

• 3 articles

Support & Security

Common issues & quick fixes

How to contact Motito support (and what to expect)

Verification & KYC – why we ask for your ID

Security & fraud protection on Motito

1 author

• 4 articles

Partners & Extras

I’ve been asked to pick up someone’s order – delegate guide

Motito for merchants & vendors – overview

Motito for partners (MTN, Telecel, employers) – overview

Motito glossary

1 author

• 4 articles

FAQ – quick answers

Do you offer Buy Now, Pay Later (BNPL)?

Would I get the item immediately?

Do you charge interest?

What payments do you support?

What does “secure/lock my price” mean?

1 author

• 9 articles