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Featured Articles

Payments & schedules on PaySmallSmall

What is Motito and how does it work?

KMP - price protection explained

Do you still offer Buy Now, Pay Later?

Who can use Motito? (Eligibility & where we operate)

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What is Motito and how does it work?

Who can use Motito? (Eligibility & where we operate)

Do you still offer Buy Now, Pay Later?

1 author

• 3 articles

PaySmallSmall

Payments & schedules on PaySmallSmall

1 author

• 2 articles

Keep My Price (KMP)

KMP - price protection explained

Turning off KMP – what it means

Switching off KMP – confirmation message

1 author

• 3 articles

Pay4Me (Payment Sharing)

Get help paying for your plan

I received a Pay4Me link – what does it mean?

1 author

• 2 articles

RepScore & Early Pickup

What is MyRepScore and why it matters

Getting your item before you finish paying – Early Pickup (PSS Credit)

Why am I not eligible for Early Pickup?

1 author

• 3 articles

Orders & Delivery (After‑sales)

Placing an order on Motito

Unclaimed items – what happens if I don’t pick up?

Where are the products? Why don’t I see inventory?

Pickup, delivery & delegated pickup

Returns & defective items – what to do if something is wrong

1 author

• 6 articles

Payments & Refunds

Payments on Motito (MoMo & cards)

Cancellations & refunds – how they work

Store Credit & Motito Points

1 author

• 3 articles

Support & Security

Common issues & quick fixes

How to contact Motito support (and what to expect)

Verification & KYC – why we ask for your ID

Security & fraud protection on Motito

1 author

• 4 articles

Partners & Extras

I’ve been asked to pick up someone’s order – delegate guide

Motito for merchants & vendors – overview

Motito for partners (MTN, Telecel, employers) – overview

Motito glossary

1 author

• 4 articles

FAQ – quick answers

Do you offer Buy Now, Pay Later (BNPL)?

Would I get the item immediately?

Do you charge interest?

What payments do you support?

What does “secure/lock my price” mean?

1 author

• 9 articles