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Featured Articles
Payments & schedules on PaySmallSmall
What is Motito and how does it work?
KMP - price protection explained
Do you still offer Buy Now, Pay Later?
Who can use Motito? (Eligibility & where we operate)
How it works
Start Here
What is Motito and how does it work?
Who can use Motito? (Eligibility & where we operate)
Do you still offer Buy Now, Pay Later?
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3 articles
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PaySmallSmall
How it works
Payments & schedules on PaySmallSmall
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2 articles
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Keep My Price (KMP)
KMP - price protection explained
Turning off KMP – what it means
Switching off KMP – confirmation message
1 author
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3 articles
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Pay4Me (Payment Sharing)
Get help paying for your plan
I received a Pay4Me link – what does it mean?
1 author
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2 articles
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RepScore & Early Pickup
What is MyRepScore and why it matters
Getting your item before you finish paying – Early Pickup (PSS Credit)
Why am I not eligible for Early Pickup?
1 author
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3 articles
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Orders & Delivery (After‑sales)
Placing an order on Motito
Unclaimed items – what happens if I don’t pick up?
Where are the products? Why don’t I see inventory?
Pickup, delivery & delegated pickup
Returns & defective items – what to do if something is wrong
1 author
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6 articles
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Payments & Refunds
Payments on Motito (MoMo & cards)
Cancellations & refunds – how they work
Store Credit & Motito Points
1 author
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3 articles
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Support & Security
Common issues & quick fixes
How to contact Motito support (and what to expect)
Verification & KYC – why we ask for your ID
Security & fraud protection on Motito
1 author
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4 articles
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Partners & Extras
I’ve been asked to pick up someone’s order – delegate guide
Motito for merchants & vendors – overview
Motito for partners (MTN, Telecel, employers) – overview
Motito glossary
1 author
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4 articles
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FAQ – quick answers
Do you offer Buy Now, Pay Later (BNPL)?
Would I get the item immediately?
Do you charge interest?
What payments do you support?
What does “secure/lock my price” mean?
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9 articles
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