How to contact Motito support (and what to expect)
Preferred support channel: WhatsApp.
Channels (from fastest to slowest)
1. WhatsApp (Preferred): Chat with Betty, your Motito Assistant
- WhatsApp: +233 55 549 6446
- Betty handles Level 1 support 24/7 and escalates to humans when needed
2. Request a call (In‑app)
3. Email
- hello@motito.co
What to include when you contact us
- your name and phone number
- your order ID
- any MoMo reference (for payment issues)